Terms & Conditions

1. Company Information

Baby Boutique
Granstangen 16
Org.nr: 929 207 734
E-post: post@babyboutique.no
Telefon: +47 41237378

2. Orders & Payment

• All prices are in NOK and include VAT unless otherwise stated.

• Payment can be made via bank card, vipps or klarna.

• Your order is confirmed when payment has been completed and you receive an order confirmation by email.

3. Shipping & Delivery

• We process orders in the order they are received.

• Estimated processing times:

  • Textile products: 1–3 working days

  • Larger items (prams, teepees, cots, baskets): 5–7 working days

• We deliver to addresses in EU & EEA (contact us for delivery to other countries).

• During the Christmas season, delivery may take longer.

4. Right of Withdrawal

• You have a 14-day right of withdrawal from the day you receive your order.

• The product must be unused and in original packaging.

• Return shipping costs are covered by the customer unless the return is due to a mistake on our part or a defect.

• To exercise your right of withdrawal, contact us by email before returning the product.

5. Complaints & Warranty

• If your product is damaged upon arrival, contact us immediately, no later than 1 day after delivery, with photos of both the product and packaging.

• If you receive the wrong product or something is missing, notify us within 7 days of delivery.

• All products come with a 24-month manufacturer’s warranty covering manufacturing defects.

• Warranty does not cover normal wear, damage caused by misuse, or changes in appearance due to use.

6. Privacy Policy

• We only collect personal data necessary to process your order.

• Your data will not be shared with third parties except where required for payment or delivery.

• You have the right to access, correct, or delete your personal data.

7. Final Provisions

• We reserve the right to update these terms and conditions at any time.

• Norwegian law applies to all purchases. Disputes shall be handled by Norwegian courts.