Complaints & Returns

We want you to love your purchase from Baby Boutique. If something’s not right, we’re here to help.

Damaged in Transit

• Let us know within 1 day of receiving your order if it arrived damaged.

• Please send us photos of the product and the packaging.

• If the packaging looks damaged upon delivery, point it out to the courier.

Missing or Wrong Items

• Contact us within 7 days of delivery.

• Please include your order number and photos so we can fix it quickly.

Quality Issues

• All products are covered by a 24-month manufacturer’s warranty.

• Send us your order number, a short description, and a photo of the problem.

Our Promise
We aim to resolve all complaints within 7 working days and cover any costs for approved replacements or parts.

📩 Contact us: post@babyboutique.no